Shipping policy
Last updated: October 25, 2026
Delivery destinations
Noxrivet currently ships to the United States. The delivery options available for your address are displayed at checkout before payment. We do not currently offer international delivery or in-store pickup.
Shipping origin
We import our products from independent manufacturers, mainly in China, in advance and keep them in stock at our warehouse at 88 Whitman St, Malden, MA 02148, United States. Every order is packed and shipped from there within the US. Our business address is listed on the Contact page. Returns are sent to Tonneau Fit LLC – Returns, 88 Whitman St, Malden, MA 02148, United States; contact us first for authorization and a free US return label.
Order processing
Orders are prepared for dispatch within 1–3 business days after placement. Business days are Monday–Friday, excluding US public holidays. Processing time is separate from the carrier transit estimates below. We will contact you if we become aware of a material dispatch delay.
Shipping methods, cost and estimated arrival
| Method | Shipping cost (USD) | Transit after dispatch | Total estimate including processing |
|---|---|---|---|
| Free Standard Shipping (tracked last mile) | $0.00 on every order | 7–14 business days | 8–17 business days |
| Express Shipping (tracked) | $4.99 | 7–10 business days | 8–13 business days |
“Express” identifies the faster of our two delivery options; it is not overnight or two-day delivery. There is no minimum order value for free standard shipping. Prices include any applicable sales tax. No sales tax is added at checkout, and the complete order total is displayed before you pay.
These are estimates rather than guaranteed dates. Carrier disruption, weather, holidays and other events can affect delivery. If a delay occurs, contact us for help and current information.
Tracking
We send an order confirmation after purchase and a shipping confirmation with tracking information when your order ships. Tracking updates may take time to appear after handover to the carrier. Use Track your order with your order number and checkout email, or read our tracking help.
Delivery addresses
Check your address carefully before paying. If it needs correcting, contact us immediately with the order number. We cannot guarantee an address change after processing has begun. Use the options shown at checkout for your address; if no method appears or you need delivery to a PO box or military address, contact us before ordering to confirm service availability.
Cancellations
You may request cancellation within 24 hours of placing your order by emailing help@noxrivet.shop. Read the Return and Refund Policy for cancellation and refund details. After that window, cancellation requests are not guaranteed.
Delayed, missing or damaged deliveries
If the estimated arrival period has passed, tracking stops updating or a parcel is marked delivered but you cannot find it, contact us with your order number. Check any delivery notice and safe places, and confirm the address on your order. We will help investigate with the relevant fulfillment provider or carrier and work toward an appropriate resolution. A delivery scan does not prevent you from reporting a problem.
For a damaged or incorrect item, contact us promptly and include photos where possible. We will arrange the appropriate remedy under our Return and Refund Policy. Nothing here removes your applicable consumer rights.
Undeliverable parcels
If a parcel is returned as undeliverable, we will contact you about the next steps. Any proposed reshipment charge will be explained and agreed before a new shipment is sent. We do not automatically apply a restocking fee.
Contact
Noxrivet is operated by Tonneau Fit LLC.
Email: help@noxrivet.shop
Phone: +1 505-524-2972
Support hours: Monday–Friday 9 AM–10 PM and Saturday–Sunday 9 AM–7 PM, Eastern Time (ET)
Registered business address: 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States
Contact page